On 8.2019 One our client's discovered water leaking from her kitchen 7:30am.  Her first thought was "How do I turn off the main water line???"  She didn't know where it was and started to panic.  luckily, as she ran outside (still searching), there appeared an inspector's truck parked at her neighbors house; what luck!  He was able to help her out and charged her accordingly.  The damage to her kitchen, living room & hallway bathroom was obvious and she did file a claim.  She also called our company and wanted us to get involved; wanting to make sure everything was accounted for and she was paid what was rightfully due.   Here's her outcome: 1.  New carpet throughout her condo (no patch job since it has to match). 2.  Kitchen flooring replace + entire cabinetry.  Hallway bathroom flooring replaced.  3.  Her personal property also got damaged: electric mixers and other small items that added up to :$986.00 will be paid to her.  4.  Total cost of repairs $14,200.00 will be paid to her for her contractors.  5.  She is also staying at a lovely Hotel (poolside) for three weeks while repairs are being made.  6.  She will be submitting her mileage report since she has to travel from hotel to condo to check on the progress of the workers.  7.  Her meals will be paid since she has to eat out 7 days a week.